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Transform frustrated customers into happy customers faster than ever with 1 click screen share. When your customer's have issues, it's an opportunity! An opportunity to WOW them and turn them into a customer for life. In a world of feature parity, Customer Support is the only true differentiator.
Provide jaw dropping customer service while reducing your support times up to 50% or more by adding screen share to your favorite chat tool.
"Before we added Median's LiveChat integration we were blind. We had no visibly into the issues our customer's faced. Now we can see what our customers see and help them checkout."
Leann Beardall - Executive Director, Global Customer Support
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Customer churn is heavily influenced by the onboarding experience. If a customer had a poor onboarding experience or didn't finish an onboarding, they are robbed of the opportunity to see value in your service and have no reason to come back.
The faster you can help your customer achieve their first "Success", the faster they see value, and the more sticky they become.
Turn EVERY customer into a life long customer by helping them achieve their first "Success" with a guided onboarding experience.
"Customer onboardings are your secret sauce to reducing churn. Churn is a reflection of customer satisfaction. "
Neil Patel - Co-Founder, Neil Patel Digital
The fastest way to get a new customer is to showing them you have the solution to their problem.
But don't take our word for it, the team at Intercom combined live and on-demand demos to scale past 20,000 customers. By offing LIVE customer support during on-demand demos, the Intercom team saw a 14% boost in conversions.
Smash your revenue projections by allowing your sales team to offer live, on-demand demos for your customers.
"If you want customers to stick around, you need to show them how to get the most from your product.."
Phil Byrne - Manager of Product Education, Intercom
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